Leronza offers a 2-year customization warranty and one year for the device from the date of receiving your order.

The warranty is considered void:

• If any signs of liquid damage are discovered. Due to plating, the device is not water resistant.
• If any signs of physical damage have been discovered including device display/screen.
• Negligence, misuse, and overcharging are also listed as actions that can void the warranty.
• Removing the protection foil will cancel the warranty.

Leronza offers free complimentary local and international shipping through a secured and traceable delivery service by our trusted and globally renowned service provider.

The delivery time for orders shipped abroad is estimated to be around 3-5 working days after the completion of your order. However, the actual duration may vary depending on the specific country to which the order is being delivered. Customers need to note the various factors such as customs processes, shipping carriers, and any potential delays that can influence international shipping times.

All additional charges for customs clearance must be borne by you. We have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Leronza, you’re considered the importer of record and must comply with all laws and regulations of the country in which you’re receiving the goods.

Leronza Care is an extended customization warranty and support service offered by Leronza for its range of products. With Leronza Care, customers can enjoy additional coverage and support beyond the standard customization warranty, providing peace of mind and protection against unexpected issues that may arise during the ownership of their devices.

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