Competition Terms & Conditions

Terms and Conditions

We’re very happy for you to use and enjoy our web site but please remember that the copyright in all text and design belongs to Leronza. For that reason, the web site – or any portion of it – may not be downloaded, reproduced, duplicated, copied, sold, resold, or otherwise exploited commercially without our express written consent.

In addition, you must not use our web site in any way that causes, or is likely to cause, the site itself – or access to it – to be interrupted, damaged or degraded in any way.

We think that’s fair. If you disagree, or if you want to ask a specific question about the terms under which we make the web site available, please send an email to the address listed in the contacts page.

For details of our returns policy, you can

For details of our delivery policy which also includes information about customs fees, you can

Customised Products

Customised Apple and Samsung products are not refundable as these devices are made to order. We can exchange goods within 7 days if the item has not been used.
 
All devices iPhone, iPad and other gold or customised phones from our company carry our own certified guarantee by Leronza and not Apple.

Customs Fees

All additional charges for customs clearance must be borne by you. We have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Leronza.com, you’re considered the importer of record and must comply with all laws and regulations of the country in which you’re receiving the goods.

Samsung

Leronza are not connected with Samsung, Samsung smartphones are purchased independently and embellished in 24k Gold.

Apple Inc

Leronza are not connected with Apple Inc in any capacity, Apple smartphones are purchased independently and embellished by Leronza technicians.

Cancellations

Once an order has been made on the website, it constitutes a contract to provide or customise the required item/s or device/s, and cannot be cancelled under any circumstances.
 
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of United Arab Emirates.
 
United Arab Emirates is our country of domicile” and stipulate that the governing law is the local law.
 
Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
 
We accept payments online using Visa and MasterCard credit/debit card in US and AED currencies.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
 
User is responsible for maintaining the confidentiality of his account.
 
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
 
 

Our registered company address:

Leronza Electronics Trading LLC
Unit A1-A2, 1st Floor
Jumeirah Center
Jumeirah 1
P.O. Box 84181
Dubai
United Arab Emirates